Refund policy

Return & Refund Policy

At The Morning After Pour, we want every order to arrive just as it should. Because our coffee and tea products are consumable food items, we are unable to accept returns or exchanges due to personal taste preferences, change of mind, or products that have been opened or used.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include your order number, a brief description of the issue, and clear photos of the product and packaging. Once your request has been reviewed, we will determine whether a replacement or refund is appropriate.

Non Returnable Items

For health and safety reasons, coffee, tea, and other consumable products cannot be returned once shipped unless they arrive damaged, defective, or incorrect.

Order Changes & Cancellations

Orders begin processing shortly after they are placed. If you need to request a change or cancellation, please contact us as soon as possible. We cannot guarantee that an order can be changed or canceled once processing has begun.

Refunds

Approved refunds will be issued to the original payment method. Please allow additional time for your bank or credit card provider to process and post the refund.

Original shipping charges are nonrefundable unless the refund is due to an error on our part.

Lost or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier first.

If your package appears to be lost in transit, contact us so we can review the order and determine the appropriate next step.